IndiGo issues apology after Ranchi-Delhi flight cancelled
Sep 16, 2024
New Delhi [India], September 16 : IndiGo Airlines issued an apology after passengers of a flight from Ranchi to Delhi were held up for two hours inside the aircraft after the filight was delayed due to a technical issue.
Flight 6E 5024 flying from Ranchi to Delhi was cancelled due to technical reasons, as per the IndiGo spokesperson.
The flight from Ranchi to Delhi originally set to depart at 8:40 PM was delayed for around three hours due to a technical issue. Passengers were made to stay seated on the plane for two hours during the delay, and at 11:20 PM, they were asked to deboard the plane.
"Flight 6E 5024 from Ranchi to Delhi was cancelled on September 15, due to technical reasons.
The aircraft will be back in operations post necessary maintenance. Customers were provided with refreshments, refunds, and alternate flight options. IndiGo apologises for the inconvenience caused to the customers," a statement from the airlines read.
As per the India Meteorological Department incessant rainfall has been lashing Jharkhand for the past two days.
Prime Minister Narendra Modi's roadshow in Jamshedpur, Jharkhand, on Sunday was also cancelled due to heavy and continuous rainfall.
Meanwhile on on September 15, IndiGo flight 6E 1303 which was scheduled to operate between Mumbai and Doha was cancelled, a spokesperson said.
"IndiGo flight 6E 1303 operating from Mumbai to Doha was delayed due to a technical reason. Our airport team immediately provided assistance to the affected customers and provided refreshments and necessary arrangements," a statement from the airlines read.
The aircraft tried to depart for its destination a couple of times but had to finally be called off due to the extended time lag on account of various procedural delays. The customers are being provided hotels and are being rebooked as per their final destination. IndiGo sincerely apologises for the inconvenience caused to its customers," it said.
