MHA to launch helpline number to assist applicants seeking information related to CAA-2019 for Indian citizenship

New Delhi [India], March 13 : Union Home Ministry (MHA) will soon launch a helpline number Under the Citizenship Amendment Act of 2019, now called the Citizenship (Amendment) Rules, 2024, to assist applicants for Indian citizenship.
The helpline number will be toll-free and applicants can call from anywhere in India to obtain information related to CAA-2019. The service will be available for 12 hours every day from 8 am to 8 pm.
"Under the Citizenship Amendment Act of 2019, a helpline number will soon be launched to assist applicants for Indian citizenship. Applicants can call toll-free from anywhere in India to obtain information related to CAA-2019. The service will be available from 8 AM to 8 PM," said the MHA.
It is expected that the helpline number will be launched by the end of this week.
The announcement comes after the MHA provided a web portal on which eligible non-Muslim migrants from Bangladesh, Pakistan and Afghanistan fleeing religious persecution can now seek Indian citizenship.
A mobile app 'CAA-2019' will also be launched very soon to facilitate applications through mobile app.
Now, the persons persecuted from Afghanistan, Pakistan and Bangladesh on religious grounds of six minority communities - Hindus, Sikhs, Buddhists, Jains, Parsis and Christians-- can apply for a grant of Indian citizenship on portal https:/indiancitizenshiponline.nic.in. The portal was made available on Monday night soon after the MHA notified the rules under the Citizenship (Amendment) Act, 2019 (CAA-2019), now called the Citizenship (Amendment) Rules, 2024. The rules grant Indian citizenship to these refugees who had sought shelter in India before December 31, 2014.
This is a specific portal on which the people persecuted from Afghanistan, Pakistan and Bangladesh on religious grounds can apply for Indian citizenship. All the six minority communities-- Hindus, Sikhs, Buddhists, Jains, Parsis and Christians-- persecuted from the three countries, who had sought shelter in India before December 31, 2014, can submit applications in a completely online mode on the web portal named "Indian Citizenship Online Portal".
An application will be submitted to an Empowered Committee through the District Level Committee headed by a designated officer. All documents along with photographs are to be uploaded online and the applications will be processed after a background check by security agencies.
As the CAA is for undocumented people from the six communities, clutch of documents including those issued by Government authorities in Pakistan, Afghanistan and Bangladesh to be uploaded by CAA applicants to get citizenship.
As per rules, the applicant will have to appear in person to subscribe the application and take oath of allegiance, failing which the district-level committee may recommend refusal.
The applicants will have to produce an "eligibility certificate" issued by a "locally reputed community institution" confirming that he or she belongs to "Hindu, Sikh, Buddhist, Jain, Parsi and Christian community and continue to be a member of the above-mentioned community.
The online application process provides multiple categories under which an applicant can seek Indian citizenship. These include: (i) a person of Indian origin (ii) a person married to a citizen of India (iii) a minor child of an Indian citizen (iv) a person whose parents are Indian citizens (v) a person who or either of parents was a citizen of Independent India (vi) a person registered as Overseas Citizen of India Cardholder (vii) a person seeking citizenship by naturalisation - an adult registered as overseas citizen of India for five years, and who has been living in India for a year.
The applicant can submit any of the following documents while applying for Indian citizenship under CAA: (i) Copy of passport issued by Afghanistan, Bangladesh or Pakistan government (ii) birth certificate issued by a government authority in these countries (iii) educational certificate from a school/college/board or university in Afghanistan, Bangladesh or Pakistan (iv) identity document of any kind issued by government authorities in these countries (v) residential permit issued by Foreigners Regional Registration Officer or Foreigners Registration Officer in India (vi)any licence issued by government authorities in these three countries (vii) land or tenancy records in these countries (viii) Any document that shows that either of the parents or grandparents or great-grandparents of the applicant is or had been a citizen of these countries. In effect, any document issued by a government authority in Afghanistan or Bangladesh or Pakistan to establish that the applicant is from either of these countries is valid for the citizenship process. This applies even if the document is past its validity period.
The applicant will also need to prove that he or she entered India before the cut-off date of December 31, 2014.
The MHA on Monday notified CAA Rules, 2024 removing legal barriers to rehabilitation and citizenship to such persons, and will give a dignified life to refugees who have suffered for decades.