"We resolved issue as quickly as possible": Spokesperson Andy Stone clarifies after outage across several Meta platforms
Mar 05, 2024
California [US], March 6 : Following massive outages reported by users across several Meta platforms, the spokesperson for Meta, Andy Stone, has said that the issue was "resolved as quickly as possible for everyone who was impacted."
He clarified by saying that Meta was aware of the technical issue and stated that the social media firm apologised for any inconvenience.
Taking to X on Tuesday, Stone wrote, "Earlier today, a technical issue caused people to have difficulty accessing some of our services."
"We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience," he said.
Social media users across the world on Tuesday evening complained of widespread outages across several Meta platforms, including Facebook and Instagram. Voicing their concerns on X, the users said they were not able to access the platform and were getting logged out of their accounts on Facebook and other platforms automatically.
DownDetector website showed a spike in graphs showing the widespread outage being experienced by users.
According to the outage monitoring service, the service interruption in India started around 8. 30 pm.
At least 14,857 users flagged difficulty in using Facebook and 32,518 users in using Instagram, according to the website.
The DownDetector map showed outages being experienced in cities of Delhi, Mumbai, Bengaluru, Hyderabad, Ahmedabad and many others.
The website also showed outages being experienced not just in India, but in several other countries as well, including the United States, the United Kingdom, Australia, and Brazil. Facebook users in Nepal also complained that they are not able to access Facebook and even Facebook Messenger.
Several social media users took to the microblogging website X -- which is now owned by Tesla CEO Elon Musk -- and complained of difficulties being faced in using the platforms.
Meanwhile, taking a veiled dig at Meta over the global outages across its two popular platforms, the Tesla CEO said the servers of 'X' platform were 'working'.