WhatsApp Business API Now Available on MSG91 for Streamlined Customer Interactions

Jul 29, 2024

Indore (Madhya Pradesh) [India]/ Newark (Delaware) [US], July 29: MSG91, a leading name in the Customer Solution Platform, proudly announces the availability of its...

Exotel's Flagship Office in Bengaluru Reinforces Commitment to Unified Customer Interactions

Oct 06, 2023

Bengaluru (Karnataka) [India], October 6: Exotel, the emerging market's leading connected customer conversation platform today announced the opening of its flagship office in Bengaluru....

Tata Communications Readies Kaleyra AI: The Game Changing, AI-Powered Future of Customer Interactions

Dec 13, 2024

Mumbai (Maharashtra) [India], December 13: Tata Communications (NSE: TATACOMM) (BSE: 500483), a leading global communications technology player, today announced Kaleyra AI -- a...

83 per cent of Indian Businesses Invest in Conversational AI, Reveals New Infobip Report

Jul 03, 2024

New Delhi [India], July 3: A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations...

Fibe Reduces Customer Service Turnaround Time by 99% with Locobuzz

Feb 09, 2024

Mumbai (Maharashtra) [India], February 9: Fibe (formerly EarlySalary), India's leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%....

Uniphore and CS Infocomm Announce Strategic Partnership to Elevate Customer Experience for the Enterprise

Nov 20, 2023

Mumbai (Maharashtra) [India], November 20: Uniphore, one of the world's largest AI-native companies and CS Infocomm, a dynamic Customer Experience Management (CEM) solution provider...