WhatsApp Business API Now Available on MSG91 for Streamlined Customer Interactions

Jul 29, 2024

Indore (Madhya Pradesh) [India]/ Newark (Delaware) [US], July 29: MSG91, a leading name in the Customer Solution Platform, proudly announces the availability of its...

Exotel's Flagship Office in Bengaluru Reinforces Commitment to Unified Customer Interactions

Oct 06, 2023

Bengaluru (Karnataka) [India], October 6: Exotel, the emerging market's leading connected customer conversation platform today announced the opening of its flagship office in Bengaluru....

83 per cent of Indian Businesses Invest in Conversational AI, Reveals New Infobip Report

Jul 03, 2024

New Delhi [India], July 3: A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations...

Fibe Reduces Customer Service Turnaround Time by 99% with Locobuzz

Feb 09, 2024

Mumbai (Maharashtra) [India], February 9: Fibe (formerly EarlySalary), India's leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%....

Uniphore and CS Infocomm Announce Strategic Partnership to Elevate Customer Experience for the Enterprise

Nov 20, 2023

Mumbai (Maharashtra) [India], November 20: Uniphore, one of the world's largest AI-native companies and CS Infocomm, a dynamic Customer Experience Management (CEM) solution provider...

Convin Introduces New AI Solutions for BFSI Industry to Revolutionize Customer Experience; Eyes 25 per cent Market Share

May 31, 2024

New Delhi [India], May 31: Convin, Bengaluru-based, leading AI-powered conversation intelligence platform, recently introduced two new customer-centric solutions: Real-time Agent Assist and Manager...