Tue, Apr 01, 2025 | Updated 10:35 IST
Kapture CX accelerates the adoption of AI-based customer service bots with the launch of Self Serve 2.0
Aug 16, 2024
New Delhi [India], August 16: Kapture CX, India's leading GenAI powered CX automation platform has announced the launch of Self Serve 2.0, an AI-powered...
87 pc of Indian organisations confident of elevating customer experience in 2023: Report
Apr 19, 2023
The study reflected Indian organisations' readiness to deploy the right AI and automation solutions in 2022 which has made their CX and employee experience...
SquadStack Awarded 'CX Leader of the Year' by CX Strategy Summit & Awards 2024
Mar 13, 2024
New Delhi [India], March 13: SquadStack, the tech-powered contact center, was honored with the esteemed title of 'CX Leader of the Year' by CX...
Team Marksmen Network’s CX Transformation Conclave highlights the business case and criticality of great CX
Sep 21, 2023
New Delhi [India], September 21: Today, exceptional customer experiences (CX) requires more than just the newest technologies. At its core, it involves designing a...
Fusion CX Announces Strategic Investment in RCC BPO, Belize
Aug 29, 2024
Kolkata (West Bengal) [India], August 29: Fusion CX, a leading provider of customer experience (CX) and business process management solutions, announced the completion of...
NovelVox Earns “Best Digital CX Platform” Award at the 5th Annual India CX Summit & Awards 2023 in Mumbai
Sep 18, 2023
Mumbai (Maharashtra) [India], September 18: NovelVox, a prominent player in the contact center solutions industry, achieved yet another milestone by winning the prestigious 'Best...
Exotel Takes Home Seamless Contact Center Solution of the Year Award at CX Evolve Awards, Dubai
VCosmos: A disruptive and hybrid partner for CX
Aug 03, 2022
Conversation Intelligence Drives Better CX at Scale, Study Finds
Jun 21, 2023
CSS Corp launches CSS EDISON™, a Cloud-Based Digital Customer Experience Transformation Platform
Aug 12, 2021
Startek expands product platform to enhance employee experience for stronger customer engagement
Jul 27, 2022
Navigating the Next Wave: ET CX+ Summit 2024 Reveals Dynamic Lineup Redefining Customer Experience Strategies
Feb 27, 2024
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