Delhi HC stays service charge guidelines; notice to CCPA, Consumer Affairs Ministry

Jul 20, 2022

New Delhi [India], July 20 : The Delhi High court on Wednesday stayed the operation of guidelines issued by the Central Consumer Protection Authority...

CCPA challenges Delhi HC's stay on service charge norms for hotels

Aug 11, 2022

New Delhi [India], August 11 : The Central Consumer Protection Authority (CCPA) has moved an appeal in the Division Bench of Delhi High Court...

Hotels, restaurants can't force customers to pay service charge; CCPA issues guidelines

Jul 04, 2022

New Delhi [India], July 4 : The Central Consumer Protection Authority (CCPA) has issued guidelines for "preventing unfair trade practices and violation of consumer...

'Service charge' gives impression it's levied by govt, consider using 'staff welfare fund': Delhi HC to hotel bodies

Apr 12, 2023

The Delhi High Court on Wednesday asked the body representing the restaurants and hotels to consider changing the term 'service charge' to 'staff welfare...

Forcing consumers to pay service charge is unfair: CCPA tells Delhi HC

Aug 16, 2022

New Delhi [India], August 16 : The Central Consumer Protection Authority (CCPA) on Tuesday moved an appeal in the Delhi High Court challenging the...

Centre to soon come up with framework to check service charge levied by restaurants

Jun 02, 2022

New Delhi [India], June 3 : The Department of Consumer Affairs (DoCA) will soon come up with a robust framework to ensure strict compliance...