‘Seva Setu’ transforms public service delivery in Gujarat

Apr 02, 2025

The Seva Setu Yojana, launched in 2016, has transformed public service delivery in Gujarat by providing governance at the village level. With 10 phases completed, it has resolved 3.07 crore cases, eliminating long waits for documents like ration cards and land records. Officials from various departments work together, ensuring same-day approvals. The program’s digital approach has streamlined services, reducing delays and multiple visits. By enhancing accessibility and efficiency, Gujarat has set a benchmark in administrative reform, making governance faster and more transparent.